From chatbots to virtual assistants, the rise of AI and the automation it brings are changing the contact center experience. Find out more in this guest blog from Avaya’s Steve Brock.
Halliburton Energy Services and Coterra Energy Inc. announced the launch of autonomous hydraulic fracturing technology in North America with the Octiv® Auto Frac service, which is part of the ZEUS ...
Universal Electronics Inc. (UEI), a global leader in smart home technology, is excited to announce the expanded features and capabilities of its QuickSet 7 SDK Release and QuickSet Cloud services at ...
With a focus on the transformative power of Gen-AI and automation, these are my top three predictions for 2025: Fortunately for those CSPs that have been buckling down on their digital transformation ...