Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

AI is revolutionizing cybersecurity with faster threat detection, autonomous responses, and specialized models. Challenges ...

Cadence Design Systems has shown impressive returns over the years but is currently richly valued, leading me to a Hold ...

I remember when I first got a car with electric windows. What a game-changer! But now, that tech is exceedingly basic ...

LOS ANGELES, Jan. 7, 2025 /PRNewswire/ -- BLAZE®, a leading cannabis software platform, announces its integration with Sage, the leader in accounting, financial, HR, and payroll technology for small ...

In his book “American Oasis,” Kyle Paoletta explores the region’s environmental and cultural struggles and what they mean for the rest of the nation. In Adam Ross’s long-awaited second ...

It has been tempting to view the C.I.A. as omniscient. Yet Coll’s chastening new book about the events leading up to the Iraq War, in 2003, shows just how often the agency was flying blind.

Out of the millions of books published each year, only a few make it to King County Library System’s annual list of Best Books. These recommendations come from knowledgeable local library staff ...

A home security system can help keep your house safe, from cameras to smart doorbells and motion sensors. While you can go for professional installation services, we like DIY systems for their ...

Rachael is a writer and digital content producer at IFLScience with a Zoology degree from the University of Southampton, UK, and a nose for novelty animal stories. Laura is an editor and staff ...