Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Automation was at the center of a long-running labor dispute that threatened to close East and Gulf Coast ports.

Honda hit the ground running at CES 2025 with the debut of two all-electric prototypes, debuting the initial offerings in the ...

The Cubu smart calendar has seamless integration, automated scheduling, and real-time updates to streamline your days.

As the 2025 legislative session unfolds, some top prosecutors are weary there could be changes to how young people face ...

Doctors conducted suicide risk assessments for 42% of patients flagged by interruptive alerts, compared with only 4% with ...

Meta's 2023 implementation of 'guardrails' for high-spending advertisers raises concerns about fairness and transparency.

While everyone loves the thought of growing fresh veggies indoors, not everyone has the green thumb required to do so. The Plantaform system was designed with that fact in mind, as it grows edible ...

Omni isn’t out just yet, but when it launches, players will be able to use it in conjunction with Target Darts' existing Virt ...

A potentially faulty driverless car feature found in roughly 2.6 million Tesla cars on U.S. roads highlights the risks ...

The Beatbot AquaSense 2 Ultra comes with excellent features to ensure your pool cleaning experience this summer is a breeze.

AI is revolutionizing cybersecurity with faster threat detection, autonomous responses, and specialized models. Challenges ...