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Technological advances from AI bring legal risks for employers The rapid pace of technology’s evolution has been ...

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Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Meta criticised over ‘chilling’ content moderation changes - The social media giant has announced it is ending third-party ...

Arun Mulka is a highly accomplished DevOps Leader and AWS Certified professional, known for his expertise in cloud ...

A fierce debate around the targeting rule erupted after the Peach Bowl. AI may hold the key to reducing future controversy.

Privacy and cybersecurity are incredibly dynamic, and in 2025 we have committed ourselves to a look ahead post every six months, with the next one ...

China’s supply chain is undergoing transformations, driven by advanced technologies like AI, blockchain, IoT, and clean ...

With winter weather approaching, many will need to get alerts on their phone—and to make sure schools or businesses are entered into the WYFF News 4 snow closings system. Here's the link showing how ...

Learn what leading government software executive Baldi believes will be the most prominent trends in the industry during 2025 ...