Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

After all, insurance policies don’t create customers—customer service around well-developed products creates customers. How do my firms attack that requirement? Two ways. First, with the ...

Providing good customer service is often an important value for many businesses, so when this isn’t reflected in everyday actions, it can have a negative impact. Whether it’s rude interactions ...

Which? said the study proved that good "customer service" and "value for money" were important to people. Vodafone said it was "sorry" that Which? members were unhappy with them. In a statement ...

THE Aboitiz-led Union Bank of the Philippines (PSE: UBP) believes leveraging artificial intelligence (AI) would add value to its customer service. UBP Senior Executive Vice President Ana Maria A.